Frequently Asked Questions

  • We are in-network with the following insurance carriers:

    Aetna commercial behavioral health plans in North Carolina including:

    • Employer-sponsored PPO and POS plans

    • Aetna EAP

    • Aetna North Carolina State Health Plan

    While we are not in-network with all insurance companies, we will file claims on your behalf for any out-of-network benefits and request your insurance company to reimburse you directly for any eligible amounts according to your plan. As a courtesy, we offer this service to save you the hassle of having to submit bills yourself.

  • If you do not have insurance, or choose not to use your insurance benefits, the following rates apply:

    • Initial Assessment (60 minutes): $190

    • Follow-up therapy Session (53 minutes): $180

  • Groups normally run 60-90 minutes each for 5-10 weeks, depending on the topic. Generally rates are $25-60 each session, and are sometimes covered by insurance.

    Be sure to check with your insurance provider to ask if your plan covers group therapy.

  • No — Currently, we are a fully virtual practice. We can see clients who reside in North Carolina and South Carolina.

  • Yes, I typically take 2 sliding scale clients at a time. Feel free to reach out via the Contact Us page to inquire if a spot is available.

  • There is a 24-hour cancellation policy. If you need to cancel or reschedule your appointment for any reason, please let me know as soon as possible. A $90 late cancellation fee will be charged if the notice is less than 24 hours. Please cancel within 24 hours to avoid the fee.

    You are allowed two no-shows without penalty because life happens. However, after the third no-show, the total amount is required and you will be charged the full fee of the session. If there are more than three no-shows, we will assess if therapy must continue. Please know these charges are not covered by insurance and would be billed directly to you.